Shipping Destinations

We are currently shipping to:

• Customers within the United States and U.S. territories
• Including P.O. Boxes. 
• All US Military bases, APO/FPO
• Puerto Rico, Guam, and U.S. Virgin Islands.

We do not ship to customers outside the United States at this time.

*Some US orders may have a 4-7 business day shipping time. If you have other US orders with 2-5 business days shipping time in the same order, it will adhere to the 4-7 business days, even with expedited or overnight shipping. We suggest placing separate orders if you need the 2-5 business days products expedited or overnighted.

**Custom Made pieces may take up to 15 days to be shipped, you will be notified as soon as they are shipped and they will adhere to the standard shipping time that is selected during check out.

***If an item becomes out of stock after the order has been placed, you will be notified via email and will have the option to change the item or request a refund. You may also opt to wait for the item to be custom-made and shipped to you. Please read above to understand the lead time for custom pieces.

****Expedited and Overnight shipping only applies to the actual shipping portion of the order, it does not expedite the processing time of orders.

*****You will be able to choose the method of shipping when purchasing samples in the app during checkout.

******The estimated shipping time will show for each shipping method.

Shipping Method will be shown in each order detail page below order number.

Total shipping cost will be shown at checkout before payment confirmation.

Standard times:

US Orders: 5 - 7 business days*
Expedited Shipping: 2-5 business days*

If you are not completely satisfied with your purchase, we offer a return policy for most items. Return requests must be initiated within 15 days of receiving your order. Please note that all items must be return in their original packaging for a full refund.

To initiate a return, please reach out to info@ghjewelers.com. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.

If you have any questions about our shipping or return policies, please contact us and our customer service team will be happy to assist you.